![]() ![]() You can reach out to our Support team here. Or contact us, so we can check the safety of the transfer for you. If you do know the sender, and you are still unsure about the files, reach out to them before you download anything. The golden rule to follow however is trusting your instincts and always check if you know the sender. html files, designed to look like a harmless JPG file but actually contains more malicious content. The message field contains a URL that leads you away from your inbox and away from our homepage to a completely different URL address with your email address at the end of the link. Is the file name in the email referring to an invoice or payment? Or asking you to download a “proposal”? Or anything suspicious of the sort involving money? This small little file could have quite a large and nasty surprise hidden within it. Often not bigger than a couple hundred KB. WeTransfer Plus allows users to send bigger files. The WeTransfer experience is built around beautiful full-screen backgrounds, or wallpapers, many of which are adverts sold to brands worldwide. ![]() The files being transferred are suspiciously small. WeTransfer is an online file-transferring platform that allows users to send their files around the world, including large files up to 2GB for free. Always check with your known contact first! Using WeTransfer is very easy all you need to do is upload your files, enter your email address, the email of the recipient and the WeTransfer verification code and your files will be sent. You recognise the sender but the address is different or you weren't expecting to receive files from them. Rule number 1: are you expecting a transfer, or has this landed in your inbox out of nowhere? If the transfer is unexpected, proceed with caution. If you believe you have received spam files in a transfer, here are some items to double check before downloading your files: So, please, don't enter your personal data such as email passwords. By doing so you might give these spammers access to your data. If you happen to accidentally download the file, and it's a PDF or Word document, it may ask you to enable prompts. Without it, your transfer cannot be sent. ![]() These include the need to verify your transfer before it's delivered with the use of a verification code which is sent exclusively to your email inbox. For this reason, we have implemented a number of security measures to our service. This makes it extremely hard for hackers to gain access to your account. Any time you log in, we’ll ask for a code that will be generated by an app on your phone. NB: If you've received a WeTransfer link that doesn't seem genuine, please have a look at our article on phishing attempts, here.īehind the scenes, we are working hard to actively block and prevent spammers from misusing our platform to send malicious files. Whether you have a new account or have been using WeTransfer Pro for years, you can now turn on two-factor authentication for an extra layer of security. ![]()
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